Finds the product
From a question, a screenshot or a photo of someone wearing it — it matches the photo against your catalog's pictures.
Chats Part of one shared brain
A shop, a booking desk and support — in every chat.
On Messenger, Instagram, Telegram and your own website, the agent shows products, takes the order and the payment, books the courier or the appointment — and follows up when a customer goes quiet.
N
Nila BoutiqueMessenger · usually replies instantly
✓ Order #1042 · paid
🚚 Booked with Pathao
Why it pays
Every chat is a customer ready to buy.
Without Brainchat
A customer asks the price at midnight. You reply in the morning — she has already bought elsewhere.
With Brainchat
Answered in seconds, with a product card, the cart and a payment link.
CatalogbKash · SSLCommerz
Without Brainchat
Your team copies prices, sizes and delivery charges into chat after chat.
With Brainchat
The agent answers from your catalog and policies; your team only sees what needs a person.
Knowledge baseAttention
Without Brainchat
A cart left half-way is a sale nobody remembers to chase.
With Brainchat
Follow-ups bring quiet customers back at the right time — and stop the moment they reply.
Follow-up playbooks
Without Brainchat
Orders written in a notebook, couriers booked by hand.
With Brainchat
Order, payment and the Pathao, Steadfast or RedX booking — all from the chat.
OrdersCouriers
Shopping in the chat
From “price?” to paid and shipped — without a website visit.
Shows it beautifully
Product cards with picture, price and sizes, in the customer's language, with a “View details” page.
Takes the order
Cart, size, address, delivery charge for their area, coupons and gifts — confirmed with a receipt.
Gets paid
A bKash or SSLCommerz payment link, or cash on delivery — paid orders mark themselves.
Ships it
Books the parcel with Pathao, Steadfast or RedX and keeps the customer posted as it moves.
Everything a chat needs
Built for how people actually message.
📷
Understands photos, voice notes & stickers
Customers send a screenshot, a voice note in Bangla or a sticker — the agent sees and hears it like a person would, and answers.
🔤
Bangla, Banglish, English
Answers in the customer's language. Bangla written in English letters? You choose Bangla script or Banglish back.
📅
Appointments
Checks your Google Calendar's free times and opening hours, offers slots and books — with a reminder before.
📥
One inbox for every chat
Messenger, Instagram, Telegram and website chats side by side — with the AI's summary, the customer's mood and what to do next.
📣
Broadcasts
One message to many chats — text, photos and product cards — to everyone, or to people who showed interest in a product.
🙋
Hands over gracefully
“Can I talk to someone?” — the team is notified at once, the AI steps back, and Attention keeps it on top until answered.
✍️
Suggest mode
Not ready for autopilot? The agent writes the reply and your team sends it with one tap — edit or dismiss when you want to.
🎟️
Coupons & gifts
Codes customers type, or offers that apply by themselves — percent off, amount off, free delivery, a gift.
Follow-ups
When a customer goes quiet, it doesn't.
Turn on the playbooks you want, set the timing, and choose whether the AI writes each message from the conversation or you write it once. Send by itself — or leave a draft to approve.
- Stops the moment the customer writes back
- Inside each platform's messaging rules
- Every follow-up visible on the conversation
One shared brain
The same agent, everywhere else too.
Teach it once — it answers the same way on every channel, and knows each customer wherever they show up.
FAQ
Chats, answered.
Which chat apps can I connect?
Facebook Messenger and Instagram direct messages (sign in with Facebook and pick your pages), Telegram (connect your own bot) and Brainchat's Instant Messenger for your website and app.
Do I need a catalog to use it?
No. Without a catalog the agent answers from your knowledge base, captures leads and books appointments. Add products — by hand, from a sheet, or synced from Shopify or WooCommerce — and it starts selling too.
What happens outside Meta's 24-hour window?
The agent replies only when the platform allows it, and follow-ups respect each platform's messaging rules — so your page stays in good standing.
Can it understand a photo of a product?
Yes. Each product's pictures are indexed; a photo the customer sends is compared with them and the closest products go to the agent, which shows the match with its price and sizes.
How are chats charged?
Per conversation: one customer on one channel for 24 hours, with as many messages as it takes — from your prepaid balance.
Every chat answered. Every order taken.
Connect Messenger, Instagram, Telegram or your website in a few minutes.