Shape your agent
Pick a voice, languages and dialects. It already has your knowledge, catalog, rules and tools — the shared brain your chats use.
Voice The same brain as your chats
AI voice agents that call, listen and close.
Brainchat phones your leads, answers your website visitors and hands hot calls to your team — in Bangla, English and 80+ languages, with regional dialects. It knows what your chats know, and every call lands in your inbox and CRM, summarised.
- Pay only for answered minutes
- Calls back when asked
- Hand-off to a person, anytime
S
Sophia · AI agentCalling +880 17•• •••• 21
00:00
Captured on the call0/4
Hot lead · TelegramSite visit booked — Saturday 11:00
✓ Saved to CRM
🎧 Recording + transcript
Why it pays
Every lead called. Every callback kept.
Without Brainchat
Your team calls a third of the lead list; the rest go cold.
With Brainchat
Campaigns call every number with retries — hot leads go to your team the moment they’re found.
CampaignsTelegram alerts
Without Brainchat
“Call me at 4:30” — written on a sticky note, forgotten by five.
With Brainchat
The agent books the callback and calls back at 4:30 by itself.
Callbacks
Without Brainchat
Website visitors with a question leave when nobody picks up.
With Brainchat
Visitors talk to the agent from your website, 24/7 — and reach a person live when they need one.
Website callsHand-off
Without Brainchat
What was said on the call lives only in someone’s memory.
With Brainchat
Every call recorded, transcribed, summarised and saved to the customer in your CRM.
Inbox & CRM
0natural voices
0languages, plus dialects
0numbers per campaign
0answers website calls
How it works
From a list of numbers to booked visits — without a call centre.
Let it talk
Upload numbers for a calling campaign with hours and retries — or let website visitors call it 24/7 from your site or a chat.
Close the loop
Transcripts, recordings, summaries and captured details land in your inbox and CRM. Hot leads ping your team.
Everything in one place
A whole calling team, built in.
📣
Calling campaigns
Upload up to 5,000 numbers, set calling hours, retries and how many calls run at once. Schedule it, pause it, run it again for everyone who didn't pick up.
🌐
Website calls
Visitors tap once in your website chat and talk to the agent — or your team rings them right in the chat. It even notices noisy lines.
🙋
Hand-off to a person
When a caller asks for a human, they hear hold music while your team gets a ringing alert. Whoever answers first takes the call — or a fallback phone rings.
📥
Inbox & CRM
Every call with its recording, transcript, AI summary and the details collected — on the same customer card as their chats and orders.
📅
Books on your calendar
Checks your Google Calendar's free times during the call and books the visit — the same calendar your chats book into.
🛡️
Guardrails
Topics to avoid, phrases it must never say, no promises it can't keep — your rules, every call.
✈️
Telegram, built in
Campaign progress, hot leads and callback requests on your phone. Answer live transfers in the Brainchat mini app.
🧩
Connects to your systems
Give the agent tools: check stock, look up an order, book a slot. Import any API from a Swagger / OpenAPI file, a Postman collection or a cURL command — Brainchat tests the endpoints for you.
📊
Reports
Answer rates, fulfilment, talk time and cost by day and campaign, with exports.
Outbound calling
“Call me back at 4:30.” It will.
When a customer is busy, the agent asks when suits them, confirms the time out loud and books it. At that moment Brainchat calls them again — the same day, tomorrow or in two days.
- Understands “in 10 minutes”, “at 4:30 pm”, “tomorrow morning”, “after 2 days” — in Bangla or English
- Your team sees every callback in the inbox and gets a Telegram note
- Up to 3 callbacks per customer, plus automatic retries for unanswered calls
- “Don't call me again” is respected and recorded
I’m in a meeting — call me at 4:30 pm.
No problem! I’ll call you back today at 4:30 pm.
OCT6
Callback scheduledToday · 16:30in 5 hours
- Booked on the call
- Telegram: “Callback requested”
- Brainchat calls again
- Result in your inbox
Languages
0languages
Speaks like a local — dialect and all.
Pick the languages your customers use and switch on regional dialects. The agent starts in the standard language and follows the caller the moment they switch — Chittagonian, Sylheti, Gulf Arabic, Bambaiya or Québécois.
Understands every dialect you switch on, even when it answers in the standard language
Hears the room
Concerts, announcements, traffic — it notices.
The agent hears what's around the caller, not just their words. Pick a place to hear how it reacts.
It sounds quite loud there — could you step somewhere quieter, or shall I call you back later?
- Notices the noiseCrowds, music, announcements, traffic or other people talking nearby.
- Keeps the call goingAsks once to move somewhere quieter, asks again for anything it missed, and offers a callback instead of guessing.
- Cleaner audio on the webWebsite calls filter background noise and echo and measure how loud the line is.
- On the recordEvery call report rates the surroundings — quiet, some noise or noisy — in your inbox.
Voice studio
30 voices. Tap one to listen.
Real samples of the voices your agent can use. Pick warm, firm, bright or calm — male or female.
Choose a voice
Inside the portal
See every call. Act on every lead.
portal.brainchat.cloud
Karim AhmedSite visit booked3:04
Nusrat JahanWants a sales consultant2:41
+880 18•• ••• 410Callback 6 pm1:12
Web callerAsked about prices0:58
Karim AhmedSite visit booked
Wants a 3-bedroom flat in Bashundhara around 1,600 sq ft, budget up to 1.2 crore. Booked a site visit for Saturday 11:00.
▶
3:04
Hello! This is Sophia from Acme Homes — is this a good time?
Yes, go ahead.
Are you still looking for a flat in Bashundhara?
Yes, three bedrooms.
New 48Contacted 39Qualified 27Site visit 19Negotiation 9Won 6
| Customer | Location | Budget | Stage |
|---|---|---|---|
| Karim Ahmed | Bashundhara | 1.2 crore | Site visit |
| Nusrat Jahan | Gulshan | 2.5 crore | Qualified |
| Rafiq Hasan | Uttara | 80 lakh | Won |
| Tania Akter | Dhanmondi | 1.5 crore | Contacted |
October leads400 numbers · 10:00–20:00 · 2 retries
RunningGulshan follow-up120 numbers · unreached only
PausedExpo visitorsStarts Sat 10:00
ScheduledSeptember leads980 numbers
CompletedSulafat · Female · Warm
🇧🇩 Bangla🇬🇧 EnglishChatgaiyaSylheti
No politicsNo price promisesPrivacy
capture_leadtransfer_to_humancheck_availabilityschedule_callback
“Assalamu alaikum! This is Sophia from Acme Homes…”
One shared brain
The same agent, everywhere else too.
Teach it once — it answers the same way on every channel, and knows each customer wherever they show up.
FAQ
Voice, answered.
Does it really speak Bangla — and regional dialects?
Yes. The agent speaks standard Bangla and English, plus 80+ other languages, and you can switch on regional dialects such as Chittagonian, Sylheti, Noakhailla, Barishailla, Dhakaiya, Rangpuri and Mymensinghi — and dozens more for Arabic, Hindi, Urdu, Spanish, French and other languages.
Can a caller talk to a real person?
Any time. The agent connects them live: they hear hold music while your team is alerted, and whoever answers first is connected. If nobody can, the agent comes back and books a callback.
Does it know what my chats know?
Yes — the voice agent and the chat agent share one brain: the same knowledge base, catalog, rules, tools and trained answers. A customer who chatted on Instagram and then calls is the same customer in your CRM.
What does it cost?
Calls are paid per answered minute from your prepaid balance, billed by the half-minute. Unanswered calls are free, and there are no seat fees.
Which phone number does it call from?
A caller ID number assigned to your workspace by the Brainchat team.
Your first AI call is minutes away.
Create a workspace, pick a voice, and let it talk.